This policy outlines how we deliver digital goods such as event tickets and registrations purchased through our platform.
Digital Goods Delivery
All offerings on our website are digital in nature, including:
- Event Registrations and Tickets: Upon successful purchase, you will receive an email confirmation containing your e-ticket and event details. Please ensure your email address is entered correctly during the checkout process.
- Workshop Enrollments: Access details for workshops and seminars will be sent via email, including any necessary links or login credentials.
Email Confirmation
If you do not receive an email confirmation within a few minutes of your purchase, please check your spam or junk mail folder. If you still cannot locate the email, contact us at aapioffice@aapiusa.org.
Accessing Virtual Events
For virtual events and workshops, we will provide all necessary access information at least 24 hours before the event start time. This may include:
- Webinar or video conference links.
- Access codes or passwords.
- Instructions for downloading any required software or applications.
Technical Requirements
To participate in our digital events, you may need:
- A stable internet connection.
- A compatible device (computer, tablet, or smartphone).
- Updated web browser or specific software (as specified in the event details).
Support
If you encounter any technical issues accessing your digital goods or during an event, please reach out to our technical support team at aapioffice@aapiusa.org.
Changes to Events
We reserve the right to make changes to event schedules, content, or speakers. Any significant changes will be communicated to registered attendees via email.
Contact Us
For any questions or assistance, please contact us at:
Email: aapioffice@aapiusa.org
Phone: (630) 990-2277
Address: 600 Enterprise Dr., Ste. 108, Oak Brook, IL 60523
Policy Updates
We may update this Delivery Methods/Shipping Policy from time to time. Changes will be effective upon posting to our website.